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Terms of Service

Last updated: February 22, 2026

These Terms of Service (“Terms”) govern your use of the ContractorQuoter web application and related services (the “Service”) provided by ContractorQuoter (“we,” “our,” or “us”). By creating an account or using the Service, you agree to be bound by these Terms.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements.

2. Account Registration

  • You must provide accurate, complete, and current information when creating your account.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
  • You must notify us immediately of any unauthorized use of your account at support@contractorquoter.com.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription Terms

3.1 Plans & Pricing

  • Solo: $25/month — 5 quotes per week, basic PDF templates, SMS delivery.
  • Pro: $49/month — Unlimited quotes, branded PDFs, SMS + email delivery, material library, custom branding.
  • Team: $99/month — Everything in Pro plus multi-user accounts, quote analytics, team management, dedicated support.

All prices are in US dollars. We reserve the right to change pricing with 30 days' notice. Existing subscribers will be notified by email before price changes take effect.

3.2 Free Trial

New accounts receive a 14-day free trial with full Pro features. No credit card is required to start the trial. At the end of the trial, you may subscribe to any plan or continue with the Solo tier (with limited features).

3.3 Billing & Payment

  • Subscriptions are billed monthly in advance through Stripe, our secure payment processor.
  • You authorize us to charge your payment method on file for recurring subscription fees.
  • If a payment fails, we will attempt to retry and notify you by email. Continued payment failure may result in downgrade to the Solo tier.

3.4 Cancellation & Refunds

  • You may cancel your subscription at any time from your billing settings. Cancellation takes effect at the end of the current billing period.
  • No refunds are provided for partial billing periods. You will retain access to paid features until the end of your current billing cycle.
  • Your data remains accessible for 30 days after cancellation or downgrade.

4. Acceptable Use

You agree to use the Service only for lawful business purposes related to contractor estimating and quoting. You may not:

  • Use the Service to send unsolicited messages (spam) or harass any person.
  • Upload or transmit malicious software, viruses, or any code designed to disrupt the Service.
  • Attempt to gain unauthorized access to other users' accounts, data, or the Service's infrastructure.
  • Use the Service to collect, store, or process data in violation of applicable laws (including privacy laws).
  • Resell, sublicense, or provide access to the Service to third parties without our written consent.
  • Use automated means (bots, scrapers) to access the Service beyond normal API usage.
  • Send fraudulent, misleading, or deceptive quotes or estimates.
  • Circumvent usage limits, rate limits, or other restrictions imposed by your subscription plan.

5. Your Content

  • You retain ownership of all content you create or upload to the Service, including quotes, client data, logos, and templates.
  • You grant us a limited license to store, process, and display your content as necessary to provide the Service (e.g., generating PDFs, delivering SMS/email).
  • You are solely responsible for the accuracy and legality of the content you create and the estimates you send through the Service.
  • We do not review, endorse, or verify the accuracy of quotes or estimates created with the Service.

6. SMS & Email Communications

  • When you send a quote via SMS or email, the Service delivers messages on your behalf through Twilio (SMS) and SendGrid (email).
  • You are responsible for obtaining appropriate consent from recipients before sending quotes via SMS or email.
  • You agree to comply with all applicable telecommunications and anti-spam laws, including the TCPA, CAN-SPAM Act, and applicable state regulations.
  • Standard messaging rates may apply to SMS recipients. We are not responsible for SMS delivery failures due to carrier restrictions or recipient opt-outs.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
  • WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
  • WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.
  • OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
  • WE ARE NOT LIABLE FOR DAMAGES ARISING FROM SMS/EMAIL DELIVERY FAILURES, THIRD-PARTY SERVICE OUTAGES, OR THE ACCURACY OF ESTIMATES CREATED USING THE SERVICE.

8. Indemnification

You agree to indemnify and hold harmless ContractorQuoter, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any applicable law or regulation, or (d) the content of any quotes or estimates you create and send through the Service.

9. Intellectual Property

  • The Service, including its design, software, features, and documentation, is owned by ContractorQuoter and protected by copyright, trademark, and other intellectual property laws.
  • You may not copy, modify, distribute, or reverse-engineer any part of the Service.
  • “ContractorQuoter” and the CQ logo are trademarks of ContractorQuoter. You may not use our trademarks without written permission.

10. Account Termination

  • By you: You may delete your account at any time from your Settings page. Account deletion is permanent and removes all associated data within 30 days.
  • By us: We may suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or fail to pay subscription fees after the grace period.
  • Upon termination, your right to use the Service ceases immediately. Sections 5, 7, 8, 9, and 12 survive termination.

11. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes by email or by posting a notice within the Service at least 14 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the new Terms, you must stop using the Service and cancel your account.

12. Governing Law & Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. You agree to waive any right to a jury trial or class action.

13. Miscellaneous

  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
  • Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and ContractorQuoter regarding the Service.
  • Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights freely.

14. Contact Us

If you have questions about these Terms of Service, contact us at: